I would give them a negative star if I could. They do nothing to help people who have had credit cards fraudulently charged. Their customer service team have a standard response of not refunding charges or cancelling a booking that has been fraudulently obtained. They just say it appears your card was used by a friend or family member. I will never use Airbnb and will always advise people to stay away from this dishonest company.
Claim your business profile now and gain access to all features and respond to customer reviews.
