Airbnb was rude about helping us with refund fir bed bugs. Host lied and said they didn’t exist. She was infested. She was more concerned about her rating than bed bugs. Airbnb deleted my first email to them and my first request to host fir refund. Then said I hadn’t responded in time. They also said I should have stayed in the infested dump until host could fix problem. Told them to csnvrl all further reservations snd give me refund. I was done. The host is at 2 Rue Malherbe in Nantes. Avoid like the plague.
Claim your business profile now and gain access to all features and respond to customer reviews.
