I had booked confirmed a cottage for this summer for 3 nights. I received confirmation and they had charged my full $1750 for the rental with more than a month of advance.They call me this morning to tell me the renter wants a 4-night minimum and that if I don't take the 4th night they will cancel. I said that wasn't the amount agreed upon, and booked. But they canceled my booking for not wanting to extend. This is long after I had forwarded my confirmation to my friends and family to show it was all confirmed. It's embarrassing and unprofessional. They then tell me that it will take 7 days to see the money back on my CC, which is complete nonsense for any normal, above-board organization. I will never book AirBnB again, and every time I try something shady happens, it's not worth the effort, other authorized cottage rental sites are much better. Gabrielle
Claim your business profile now and gain access to all features and respond to customer reviews.
