I'm a huge believer in AirBnB. Putting aside all the wider issues of "should people be allowed to rent out their homes?", AirBnB as a company do a brilliant job of facilitating the connections. The website is one of the most fluent and seamless user experiences I can think of. It's so intuitive, and flexible enough to let me tailor bookings to individual days.When I travel, AirBnB is usually the first place I look for a place to stay. I've booked around 20 nights in 13 different cities over the last couple of years and although every stay is different (by the very nature of the site this has to be expected), they've all been positive. As a host, I've only had 1 negative experience, and this was with the guest, not with AirBnB. In fact AirBnB stepped up and assigned someone to the problem ASAP, were professional and quick to give us assistance, and thankfully, none of it was necessary because it all worked out in the end. What we thought was a fraudulent booking turned out to just be a guest who wasn't very computer-literate. I don't understand why someone would pay more to book a hotel, when they could have a fully serviced apartment, and all the perks that go with it. I think AirBnB would always be my first choice for holiday-stays, and renting an apartment out with AirBnB has been a great income as well.
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