One star is too generous. I’ve honestly never been so disappointed with a booking platform. My last two experiences have been outrageous. In both cases, I was asked to pay extra fees that were not disclosed in the listing or booking process. Additionally, I was charged for damages to something we didn’t even use, and the service sided with the host without proper verification. I wanted to give the platform a chance, but after these experiences, I’m done. The lack of transparency and fairness is shocking. I’ll return to another platform where prices and conditions are clear, and customer support listens.
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