I booked an apartment in Paris recently and communicated well by mobile, e-mail and the Airbnb site until about 2 hours before my arrival, which was pre-arranged with the host. Suddenly, he powered off his mobile, didn't answer e-mail and generally went missing. I couldn't reach anyone at Airbnb. There we were on the sidewalk waiting for him but he didn't show. Late in the day, I get an SMS saying he had tried to reach me, which was untrue. In the meantime, it being late in the day, I booked into a nearby hotel. I complained to Airbnb who simply said, it's up to the two of you. Of course, my host laughed all the way to the bank, having pocketed all the money except for about 20%. Airbnb got their cut. I didn't get the apartment and lost all my money. Airbnb is for scam artists.
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