airbnb.fr

1.2
1.2 Based on 92 reviews

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Ezra Cooper
Airbnb stranded me in a fake listing…

Airbnb stranded me in a fake listing and refuses to take accountability.I was sold a listing in Lakeview, Chicago, but ended up miles away in North Center. The dishwasher didn’t work, the dishes were dirty, with hardly and mismatched silverware, and I’ve been stuck 10 days without a key to the building — unable to enter without relying on the host. Loud, daily thumping noises made it nearly impossible to work or rest.Airbnb’s “Aircover” failed me. They offered no real relocation help and now threaten to withhold refund eligibility because I “chose to stay” — as if I had other options while traveling with dogs and belongings, and no replacement was provided.Despite a BBB complaint, photos, and proof that the listing remains falsely advertised, Airbnb continues to downplay the severity and shift the blame. Even on Easter Sunday, they sent messages attempting to limit refunds and close the case — rather than resolve it.I’m putting this out publicly because no one should be stranded or gaslit like this by a global platform. Consumers deserve transparency, safety, and accountability — not threats and neglect.#Airbnb #AirbnbNightmare #ConsumerRights #Chicago #TravelSafety #BBB #ShortTermRental #Accountability

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Date of experience: Apr 04, 2025

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