Airbnb only cares about the host as they generate revenue from the host. They have monopoly of the market so those who need a place dont know how to go to other sites like VRBO, booking.com is slowly opening to private host now. I stayed at Nantes France in Mirielle's place at 2 Bis Rue de Olivettes and she had instructions about how to get a lockbox key at a narrow dark alley. So I had to leave early the nest day while it is dark out I am a single solo senior traveller so I requested to leave the key inside the home instead and she agreed and she later complained and made a review that I did not follow her check out instructions. The home did not have heat so I informed her and she planned not to come till tomorrow while it is 8 degrees outside that night. When I complained that if the heat is not fixed the next day I will go to a hotel she showed up at the door unannounced. She complained that I did not place the trash in her trash bins downstairs. I collected the trash but informed her that I cannot put it in the locked closet downstairs because it needed the key that i left inside the home and the locked trash closet is on the way out. She complained of the one cleaned and rinsed plate i left at the sink, and that the coffeemaker was not cleaned. I used the coffeemaker and i paid as a guest cleaning fee. I travel the world using airbnb and not once did a host complained that they have to rinse the coffeemaker ? this is part of the fee we paid as guest!!! Airbnb published the reviews and did not even care about the guest. host giving me a good review was not published. DO NOT BOOK AIRBNB- I now choose to just stay in hotel. Cancellation is easy and lobby attendants are helpful for taxi etc. DO NOT USE AIRBNB there are other websites to use to book for accomodation.
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