It's run by third world countries hiring people who cannot fix anything, EXPLOITED folks at that, when you ring them, they are oblivious to your questions, cannot help in any way. I have a reservation May 10, and this STUPID, WORTHLESS, SENSLESS app has blocked my account, I'm outside of the US and have left my phone behind, do not want FBook, and this app refuses to help through Gmail. It is RUBBISH. WHERE is this nightmare of an app managed from? WHAT is managing WHAT on Airbnb? It's worse and worse! There is NO excuse for this ongoing mess! If there is an occurence of hacking, it's from 3rd world countries! STOP whatever it is you are doing! I'm filing this complaint, hoping for major sackings of poorly trained unqualified people, EXPLOITED I'm convinced of it - WHY? ZERO HELP, ZERO RESULTS! Staff must be properly trained and efficient in problem solving!!!
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