Airbnb is a total scam and needs to be shut down. I made a reservation, and I was debited for $348.46. I have been trying to get a refund and they say they can't find my account even though I've given them my reservation number. I asked to speak to a supervisor, and they asked the same question: my phone number when I had given it 4 times before. This company sucks. I had a profile but now it's gone. Now I have to file a dispute with my bank since they say they can't find my account even though I've given them my reservation number of HMXAJCK3DSAN WHICH THEY CAN'T FIND AND THIS COMES DIRECTLY FROM THEIR RESERVATION PORTAL
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