The customer service I received was absolutely horrifying. I applied for a tester tube of shuttles by contacting them on insta where I was told which option to choose AFTER SPECIFYING ITS FOR RECREATIONAL USE. I went ahead and paid the £24 (including shipping) expecting to be able to try the shuttles and get back my £20 to then decide whether or not I want them. After using the shuttles (which were mediocre, the feathers deformed easily) I carefully documented every step and submitted my testimonial. I then received an email from the outreach manager telling me the option I chose was only for clubs trying out shuttles. I explained my situation, including screenshots of the message I received from the Instagram team and was simply turned away. After some back and forth emails they offered me £7!! Unacceptable refusing to take responsibility for their own teams mistake and attempting to make me accept a third of what I paid. Never buying these again and I would recommend you don’t either
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Airchy was founded by a group of passionate badminton enthusiasts who built camarederie through the sport.
Frustrated by the high cost of goose feather shuttlecocks, they were determined to create a more affordable alternative to popular brands, ultimately making it more accessible to players of all levels without having to sacrifice the quality. After months of researching and testing various materials, the Airchy Shuttlecock 01 was born.
Constructed with Grade I goose feathers paired with a triple layer cork base, Airchy’s shuttlecocks will give you the durability needed to last even the most intense games.See more
