I placed an order on 11/11/25 for my son's Christmas present, but it has yet to be dispatched. All items were in stock when I ordered and remain so. Unfortunately, I haven’t received any response to my emails, and the provided phone number is not functional. Now, I will have to file a dispute with my bank and explain to my son why he won't receive the planes he asked for, as it's too late to find them elsewhere.
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Welcome to the official Aircraft Model Store TRUSTPILOT page! We would absolutely love to hear your feedback after you have shopped with us. We are a UK based Herpa, GeminiJets Phoenix, JC Wings, Hogan, Sky500 & Skymarks Retailer with a growing selection of over 2000 models across various scales. If you haven't shopped with us already, head over to our website - we can't wait to serve you.See more
