Yes, one star at best. Three orders in the last two months and now three calls to customer service. All relating around their shipping department. First one was damaged sheet aluminum as a direct result of poor packaging. I was able to use some of it so I agreed with customer service to split the cost of the material. Second one was overcharging on shipping because they misjudged the weight on their online ordering software. And just now I am missing parts on an order. Each time aircraft Spruce did make it right, but not without challenge. Really getting fed up with their customer service attitude that I do get and just got and their shipping department being inadequate and poorly managed.
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Aircraft Spruce supplies components for a wide variety of homebuilt aircraft and discount pilot supplies.
