I had 2 bad customer service experience with this Aire Serve franchise this year. For 2 regular service checks, a part was needed (in the $35-$60 range each time). Each time, I was grossly overcharged. The first instance, I was refunded $150 by owner Chris who agreed that I was overcharged by his employee Aaron. The second instance I was charged $353 by office manager Melissa, including 2 service visit charges even though I only had 1 service visit. Again, owner Chris refunded me $99. Based on these dishonest experiences, I will never use Aire Serve again. This company is dishonest and purposely attempts to grossly overcharge customers.
Claim your business profile now and gain access to all features and respond to customer reviews.
Providing HVAC installation, maintenance, and repair service to area residential customers. Includes service details and guarantees.
