aireserv.com

There is no zero available - Nashville TN. I have written 1 review in 30 years, This one is import

There is no zero available - Nashville TN. I have written 1 review in 30 years, This one is important. They had some marketing - promo for 50 dollar service - then jacked us for like 700 on the spot - and sold us a 12 month membership - which was less. Then over 12 months each month they are supposed to come and came like once - continued to bill - i cancelled over 4 months ago and they just keep on billing. People are horrible - its not the money it is the service level and again no zero available.

Date of experience: Mar 05, 2026

I forgot to post this a few months ago, but I saw one of their vans this morning in Raleigh and reme

I forgot to post this a few months ago, but I saw one of their vans this morning in Raleigh and remembered I was going to put this out there. This Aire Serv of East Raleigh is a trash company. The quote they gave me for my furnace replacement was twice as much as the next highest quote I got from any of the other companies I had come give me estimates. And the constant barrage of messages, emails and even letters has driven my wife and I up the dang wall. Their whole grift was shameless and I feel sorry for anyone who does business with them.

Date of experience: Mar 03, 2026

Contacted this company to fix …fireplace

Contacted this company to fix fireplace. I bought the fireplace replacement logs and the gas insert and took about 1 hour to replace it, all they did was put the insert in and the logs and I was charged 350 dollars. My doors on the fireplace will not close this was a terrrible job I would not recommed them.

Date of experience: Feb 03, 2026

Snow doesn’t stop Aire Serv

Wow… where do I start except saying “OUTSTANDING”the weekend of the big snowfall a home I was keeping an eye on while the owners were enjoying the warmth of Florida when a light was seen from their home indicating a problem.I investigated to fine the heat which was a steady 72 degrees since they left was now at 55. Owner contact & appointment was set with AireServ early Monday morning with the company showing up within a hour. After informing them what I found they when to work. This issue was caused by poor installation of the furnace system which took a bit of time to figure out. The staff did everything quickly and professionally once the issue was found & corrected the problem. Derek, Tayler & Zach keep the home owner & myself informed as each step they were taking to correct the problem. I am not an easy person to please but these individuals impressed me to the point I canceled my service contact with another company of 6 yrs & went with AirServ.Great Job!!!!

Date of experience: Jan 25, 2026

These people are pesky

These people are pesky! I have talked to them remove my number that I was only calling for a friend, you need to talk to him and remove my number. No such luck they are still calling and texting. I got it I'll block your number. Its a shame that people won't listen, if they won't listen to a request such as remove my number, I wouldn't trust them to do a job.

Date of experience: Jan 17, 2026

Memphis Aire Serv Customer service needs improvement

I have been a customer of Aire Serv Memphis for several years, and while I appreciate the professionalism and competence of their technicians, I must express my frustration with their customer service.Positive Aspects:The technicians who arrive are knowledgeable and skilled, consistently delivering quality work.Issues Experienced:Scheduling Problems: Unfortunately, the customer service team struggles to follow simple guidance. Despite my request not to have appointments scheduled before a certain time, I have had multiple occurrences where they show up early.Lack of Communication: On several occasions, appointments were scheduled without prior communication with me, leading to confusion and inconvenience.Conclusion:Given that there have been scheduling issues on all but two of my service calls, I feel it's necessary to seek out another company. While the technicians are excellent, the customer service failures are too significant to overlook.

Date of experience: Jan 12, 2026

I have used Aire Serv before

Date of experience: Dec 30, 2025

I forgot to post this a few months ago

I forgot to post this a few months ago, but I saw one of their vans this morning in Raleigh and remembered I was going to put this out there. This Aire Serv of East Raleigh is a trash company. The quote they gave me for my furnace replacement was twice as much as the next highest quote I got from any of the other companies I had come give me estimates. And the constant barrage of messages, emails and even letters has driven my wife and I up the dang wall. Their whole grift was shameless and I feel sorry for anyone who does business with them.

Date of experience: Dec 16, 2025

I’ll give credit

I’ll give credit, they did show up on time. Why wouldn’t they when they’re charging $433.50/hr labor! Better wages than a doctor or lawyer! I think I’ll look elsewhere next time I need HVAC help, their fees are highway robbery!

Date of experience: Dec 16, 2025

I had Aire Serv of Killeen

I had Aire Serv of Killeen come out to look at my heat as it had stopped working. He told me an estimate and what needed to be repaired and said he was ordering the parts. He said it would be exactly a week. Never heard back from them again. Had another company come out, and it was a different part that was needed, that I was told. They had someone call me to give me a quote on a new unit, and the guy was pushy. The amount given was not an amount I could go into debt for at this time, and decided to just repair my unit.

Date of experience: Dec 11, 2025