Ever since my new air conditioning unit was purchased and installed by a franchise owner of this company, I've had nothing but issues. It keeps backing up water in the drain line, although the line isn’t blocked or clogged in anyway. Paul the franchise owner says my original drain line isn't the proper angle and would require hundreds to thousands of dollars to fix. Interesting thing, my old unit had a P-trap installed on the drain line. The new unit DOESN'T have a P-trap installed on the drain line. AI, Google, YouTube, and other HVAC techs all say that without a P-trap, I'll experience the water backing up in the drain line. I sent Paul another text message with photos. He ignored my message. Actually, he's ignored numerous messages I've sent him over the last almost 7 months. DO NOT USE THIS COMPANY!!!!
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Providing HVAC installation, maintenance, and repair service to area residential customers. Includes service details and guarantees.
