airfrance.com

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1.1 Based on 61 reviews

Welcome to Air France travel planning site purchase airline tickets check ticket prices and flight availability flight schedules real-time flight status Frequent Flyer Program Frequence Plus account balances and much more!...

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Sauna en cabine, personnel impoli

J'ai pris le vol AF3129, le 27 novembre. Il faisait 30 degrés Celsius à bord. J'ai récemment acheté un thermomètre et j'ai des photos pour le prouver. Lorsque j'ai demandé à l'hôtesse s'il était possible de baisser légèrement la température car il faisait très chaud, elle m'a répondu avec un sourire narquois que la température en cabine était tout à fait normale, et que non. C'était un véritable sauna, les autres passagers enlevaient leurs chemises et leurs manteaux, mais les deux jeunes hôtesses semblaient aux anges dans cette chaleur étouffante, riant même entre elles en passant près de mon siège. Billets d'avion très chers, vol très désagréable avec un personnel impoli.Bad experience. I usually fly KLM, with great satisfaction: staff is courteous and polite, in cabin temperature is pleasant and not too hot. If it is hot, a request is met with friendly willingness to adjust. NOT with Air France Hop. Unfortunately my route in the winter has seen KLM planes replaced by Air France Hop. Staff is rude most of the time and the cabin is boiling. 25+ degrees. Today, November 27th, it was 30 degrees Celsius on board. I recently bought a thermometer thingy and have the photos to prove it. When I asked staff if it was possible to lower the temperature slightly as it was very warm on board, she sneered at me that the cabin temperature is completely normal, so no. It was a horrendous sauna of a flight, with other passengers taking off their shirts and coats, but the 2 young stewardesses were happy at punch in the hot cabin, even disrespectfully laughing at each other when passing my chair. Very expensive flight tickets, very unpleasant flight with rude staff.

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Date of experience: Nov 27, 2025

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  • Welcome to Air France travel planning site purchase airline tickets check ticket prices and flight availability flight schedules real-time flight status Frequent Flyer Program Frequence Plus account balances and much more!

  • language https://www.airfrance.com

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