airindia.in

1.3
1.3 Based on 121 reviews

...

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Mansi Gupta
On 25th January 2026, on AI-2015, Air India changed flight for the route without telling passengers

On 25th January 2026, on AI-2015, Air India changed flight for the route without telling passengers even though change happened one day before flight. The flight was changed to Boeing 787-8 , the same flight model that is under investigation after 2025 crash. Then throughout flight the entertainment panels, charging points and reading lights were not working. They said flight will take longer but no reason was told. During flight, estimated time of flight was not being displayed meaning there were faults with navigation system. The raindrops from outside were penetrating the plane and dropping down from windows. This is very concerning as despite existing faults with the model which were reported in crashed flight, the airline used the plane and without telling passengers who booked other model.

1
Date of experience: Jan 28, 2026

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