Air India is a piece of shit. It is cheap for a reason. I had the worst 2 flights of my life with Air India. Plane was left absolutely filthy, entertainment unit didn’t work at all, seats were broken and dirty, food was like it had been sitting there for days, tray table was broken so I spilt all my food all over me when served and more (don’t even get me started on the toilets). The atmosphere of the plane was disgusting, everyone was crammed in together so tight, and I’ve never smelt more BO in my life then on those 2 flights. This was the same experience on BOTH flights. Please do yourself a favour and pay the extra $150AUD to fly a different airline.
My last flight was delayed which was going to interrupt my next flight in my next country, they were so hard to reason with and wouldn’t listen to you. They would lie and ignore you. They offered me $30AUD as ‘compensation’ but made me jump through all these hoops to get it, which I still haven’t received because they just ignore me and don’t give me the information that I need to jump through the next hoop.
From the bottom of my heart, I hate Air India.
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