I just lost 33800 airmiles after 23 years of being a member because they expired. I've been waiting to take my son on a trip when he was old enough. So i've been saving them. Log in today, 0 miles. Called customer service. I didn't use them so they wiped them. Won't re-instate them. Oh, but I can start over if I want to open a new account... 23 years i've been collecting, and nothing !!!!
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