If there is 0 Star, I will choose it for New Zealand Airlines. We took Business Class NZ78 from Taipei to Auckland direct flight on April 07, 2026. The service is horrible with worst attitude from the moment we entered the 787 Air Craft to the time we got off.
The flight attendant threw the menu to you and ask what do you like to order without any explaination..I didn't have my reading glasses with me and asked for explaining the menu for for the dinner choices... The flight attendant showed bad attitude and threw out a few options... and I ordered quickly under the bad impatient attitude .... after the horrible service dinner, the cable clothes, drink cups was left and not collected through the flight... when I pressed the service button, Zero Response... till I stood up and went to ask her to come to clean up... both my wife and I have been traveling around the world that Africa, Central, South America, India, Sri Lanka,.... This is the worst we have ever experienced....
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