Having traveled with this airline for over 40 years, I am quite disappointed by the decline in service. There seems to be a dismissive attitude from some crew members, which affects the experience. On a recent Business Class flight to Vancouver, I found my table was unusable. I was offered a choice between moving to another seat or a $60 compensation, which felt inadequate given the cost of the ticket. I reported my experience upon returning, but ultimately decided to forgo the compensation. This will likely be my last flight with them, as I've also faced delays on previous trips.
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