BAD MANAGEMENT BAD PLANNING - our bail out dollars NOT working!! You cannot blame COVID for everything - have struggled to get hold of your contact center for 72 hours - 5 hours on hold at a time without luck, last night 4 and half hours and this morning since 5am (now 7am) no luck. WARNING NEVER FLY AIR NZ....I would recommend anyone else...or stay at home! AIR NZ does not do our reputation any good !
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