I placed an order a few weeks ago, but the product hasn't been dispatched. I requested a refund, but received none, and now they claim the product has shipped just two days after acknowledging my refund request. Still no sign of it, and it seems I might lose 30% plus return shipping costs if I ever receive it. Very disappointing.
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At Aironox, we’re committed to creating products that simplify everyday life, and delivering an experience that matches the quality of our technology.
We’ve recently experienced higher-than-expected demand, which led to some longer delivery times. We understand how frustrating that’s been for some customers, and we’ve worked hard to resolve it.
As of October 2025, our lead times have been significantly improved, and we’re focused on providing a smoother, faster, and more transparent customer experience going forward.
We truly value every review, good or bad, as it helps us continue improving and shaping Aironox into a brand you can trust.See more