We ve just realised we ve been scammed. Whilst travelling on holiday with the kids we realised one of our bags were missing. This was minutes before boarding the plane. We had to make quick decisions. I googled “lost property stansted airport” and they came top of the page with a convincing website. They offered a special search service which we later suspected there was something very wrong about it. We paid a whopping USD160 (!!) in the belief they d have a special concierge service, giving priority to this item, and keeping us updated regularly and even shipping the item to our holiday destination (naive i know! But we dont have experience with losing bags at airports). We knew the item was there because of find my app which showed the location of our ipad (which was in the bag). After receiving what seemed like automated emails, offering chat and telephone service that was never really available, I decided to check if they were a scam and indeed they were. Steer clear! I ve reported them to google. Dont understand how they accept companies like this to use their platform. Probably because google is also making lots of money with their ads. Im fuming and just hope this review can help someone not fall for them.
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