Absolutely reprehensible that they charge $80 for you to even have a chance to get your item back. They offer a free "low priority" option, but their website claims that the free option doesn't even give their "concierges" the authority to interact with airport personnel! Seems like $80 somehow gives them a little extra authority, though. Complete garbage.
Claim your business profile now and gain access to all features and respond to customer reviews.
