We were travelling back to Johannesburg after a vacation in the Maldives when my husband suddenly lost consciousness after about 90 minutes in the air. The cabin crew were outstanding. They found a Dr. on the flight, brought the oxygen canisters , helped administer the oxygen, calmed the family down and were consistently caring and kind for 2 hours. When we landed in the Seychelles, an ambulance was on the runway and the truly excellent Sara Chang Pen Tive Petriousse, Guest Service Agent for Air Seychelles, took over. She accompanied us to the hospital and negotiated our admission and treatment there, staying with us for several hours until he was well enough to be discharged. She also booked us into a hotel, organized our passports to be stamped, sent our luggage to the hotel and ensured we were booked on the earliest flight home 3 days later. I do not believe that we could have had better service on any other airline and we are truly grateful for their excellent service.
Claim your business profile now and gain access to all features and respond to customer reviews.
Book your flight with Air Seychelles®, national carrier of the Seychelles. Fly to one of over 50 destinations across Africa, Europe, Asia and the Middle East | Global Site