Review Time
This is not a company, it is scam! They cancelled my flight, no links where can I apply for refund, just an email and phone. No answer on both! I booked 2-leg flight, they cancelled inbound flight but not he outbound. Sure I don't need the outbound! Having read similar experience, I will need to kiss my money good bye, refund takes from 5 to 24 months, if you get it at all! This scam should be closed!
This is not a company, it is scam! They cancelled my flight, no links where can I apply for refund, just an email and phone. No answer on both! I booked 2-leg flight, they cancelled inbound flight but not he outbound. Sure I don't need the outbound! Having read similar experience, I will need to kiss my money good bye, refund takes from 5 to 24 months, if you get it at all! This scam should be closed!
Their staff treats Arabic, African decent and Indian decent as second class. And funnily the richest customers were non white who they were racism to. Bad for business? No sir or mam and literally the white sitting next gets lot of attention. Not to mention the fact that they are self racist which is weird. But why don’t they follow standard hospitality protocols. Bullshit they should be sued for such a behaviour what is this the 1600s. Is the owner doing any review of their staff or what. Bullshit airlines. The staff was on Abu dabhi to Seychelles flight on 30 dec. morning arrival. Hm 19.
Their website didn’t work so went twice to the airport. We flew Buisness on the way in. Couldn’t get it on the way back… we were one of the 1st at the desk and despite us both being sooooooo tall we were booked in raw 10!!!! The only one with non -reclainable seats. Are you serious!!! The people in front of us opened their seats and we couldn’t drink/eat, we had food on our faces. They had seats left at the back, but I had to demand the change for the overnight flight. Just terrible!!!!! We are not kids you can put there! I’m a travel agent. Will be leaving reviews in relevant places. Just awful end of our holiday
Air Seychelles is a disgrace of an airline. Our flight was cancelled, and instead of taking responsibility, they left us going back and forth, wasting hours of our time and causing financial loss. Their so-called “customer service” is just a joke – every reply was empty words with no real action.This airline has been playing with us customers as if we don’t matter. They ruined what should have been a holiday and gave us nothing but stress. If you are thinking of booking with Air Seychelles, don’t. They are unreliable, unprofessional, and have no respect for passengers.Avoid this airline at all costs – once they have your money, they don’t care what happens to you. They should not even be allowed to operate.
We had flights booked from Johannesburg to Seychelles, having travelled from London. We checked in online but the day before we were due to fly they cancelled the flight with no reason or solution, just a phone number. Called the number in the Seychelles and the person didn't have a clue what was going on. Had to abandon our holiday and have had nothing back from the company despite multiple attempts to get compensation. It transpires they only operate two aircraft despite being a national carrier. Avoid at all costs unless you are prepared for disappointment and to be substantially out of pocket.
They sent me a notification regarding our flights being cancelled. When trying to reach out via email, they don't reply, there is no way to have a live chat, and on top of everything, they hang up on you on the phone. Seems like the only way to get your full refund is to either do a chargeback or contact the consumer protection.
Alright, so we were on our way to travel to Prasline and right before getting on our plane the cabin crew said that some bags were going to be sent with a later plane that day. I wasn’t too concerned about it because they said some bags, not my families and friend’s bag. But when we were getting on the plane i saw from the corner of my eyes i saw ALL OF OUR LUGGAGE GETTING SENT BACK TO THE AIRPORT?! Like i saw all of the luggage. Mine, my mom’s and my friend’s luggage there. I asked cabin crew which plane will our luggage be sent with and they said “It will be ssent with a plane that has some empty place.” Now i didn’t know when there will be empty space on the plane. Today? Tomorrow? Next week? And it wouldn’t have been so bad if the luggages that was left in Victoria were only filled with non-important stuff, but it was ALL OF OUR CLOTHES! So what that means that for however long it takes for our bags to arrive, we are stuck on one pair of clothes. Thats bad. Really bad. When we arrived we didn’t pick our bags up because we didn’t have any but instead instantly went to the car that picked us up and took us to our hotel. On the way, our driver told us that for someone it took 2 weeks for their baggage to arrive which would’ve been awful because we were only staying for a week. Now at this point i had no idea if we will change our clothes or stay in one pair for a week. When we arrived at the hotel we got our rooms and didn’t know if we need to wait or its a bad idea because they will bring it next week so, what did we do? We waited of course what did you think? And after a long 3 hours waiting for the luggage, it magically arrived. I personally thought it will take around 3 days but i guess i was wrong. I expected more Air Seychelles. (2 stars because the seats were comfortable on the plane :3)
we went to the Seychellen in March 2024. When we ariived at Praslin (from Mahe) my suitecase was broken. It could only happend after this flight. I had to give all the info and i got a mailadres to communicate about the broken suitecase.I mailed them several times.....but no reactions!!!
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