The introduction of "community guidelines" seems to be a strategy to secure commissions. For instance, when a trader is asked for their company name or license number for tasks that require specific authorization, it is deemed a violation by the platform. The reasoning is clear; if such inquiries are permitted, providers and suppliers might finalize deals offline, causing the platform to miss out on its substantial 20% commission. If you're not allowing these essential questions, why would anyone choose your service? Why not verify traders adequately and inform us about their valid licenses for the work they perform? If you can't do this, what value do you provide while taking such a high commission? Ultimately, deals will happen offline if you can't systematically confirm a trader's credibility. By preventing users from verifying this information on your platform, you are simply losing business. I could claim to launch rockets in my profile, and it seems the platform would let me do that without question. 😃😃😃
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Airtasker is a trusted marketplace that connects people who need work done with people who are ready to work. Since launching in Australia in 2012, Airtasker has established a global community of over 4.7 million users with key markets across Australia, the UK and the US.