You want your customers to be honest but for Airtel to be dishonest is fine. This is what I mean: if my monthly plan expires on the 17th you cut off my service at end of the 16th day of the month, which means on the 17th day my service is already expired. And when I renew my services on the 17th my services expires on the 16th which means my service will again be cut off at the end of the day of 15th. And if renew my services on the 15th, my service will end at the 14th day and so and so on. Each month my service plan is being cut short 24 hrs. So for example if Airtel is stealing data and airtime to its 1 million customers in kenya each month how much is Airtel making extra in this respect. If this is not dishonest and cheating what else would you call it. They think people are not intelligent enough to know their tricks.
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