They refuse to acknowledge my responses to concerns, claiming I haven't replied and closing cases. My funds aren't being credited to my account. I asked for a call since emailing is ineffective, but they declined and provided no further help. They mentioned making a payment to confirm my address, which I've tried multiple times, but they keep closing the ticket, forcing me to start over. This feels increasingly like a scam, and despite expressing my complaint, there’s been no acknowledgment.
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