I decided I would try to switch from PayPal to AirTM for work payments after hearing about the better rates available. I came to regret this as soon as I received my first payment. I tried to withdraw it, and now my money is stuck in escrow. What should have taken no more than 10 minutes has gone on for over 10 days.
Chasing up support has been horrible, I keep getting fed vague lines about 'working on it' after giving every conceivable detail about the transaction. Initially I waited for them to fix it, and they responded saying they had! Except, nothing had changed. And it took multiple followup emails for them to acknowledge this, and feed me the same copy-paste responses.
Utterly dreadful and totally abysmal.
Avoid at all costs. I promise you those extra 2 cents per dollar are not worth it.
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