Worst airline of all time. Travelled with 2 babies who were extremely well behaved. The attendant was so rude to us. But smiled and held a baby in first class. As soon as her face passed the curtain her cheesy smile turned to a scowl at the people in economy paying $1000 for a ticket.
A day before we leave for home our family gets the stomach flu and doctor says we can’t fly. I make 3 attempts to change my flight as I paid extra to pay a fee to modify. My third call takes 1 hour and 50 minutes. I’m 15 mins passed the 24 hour window and he says no sorry I can’t modify you need to pay more full price. No point of escalation just hang up good bye. I WILL NEVER FLY AIR TRANSAT AGAIN
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