The customer service and management are dreadful. I strongly advise against trusting this company. The property I bought was inaccessible for months, and they failed to disclose lease arrangements in their advertising. They continued to use the property as a holiday rental even after ownership changed. I cannot recommend renting from or entrusting property management to this company. The staff are seldom available for face-to-face meetings, using lock boxes for rentals and leaving the office unattended. I experienced unreturned phone calls and emails, unanswered questions, and an overall terrible experience with this company. Be cautious and read the fine print thoroughly; they are quick to charge high fees for poor service and show no accountability.
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