airtrip.com.au

1.3
1.3 Based on 13 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Jonah Ross
Avoid this service for travel accommodations

I wish I could leave zero stars. My experience with this service was as bad as others have described. I deleted all accounts associated with the platform. I sought a refund but received no response, not even from the partner sites that allowed them to list. The key collection was poorly communicated, and upon arrival, I found only one set of keys, which was a hassle. The apartment was not clean, and I had to bring my own vacuum to make it presentable. The kitchen was poorly equipped, and the dishwasher was disgusting. Wi-Fi issues and a broken TV added to the frustration. The washing machine was also broken, leaving me with wet clothes. I attempted to get a refund after returning home, but they showed no intention of being accountable. Avoid this service and any non-refundable hosts.

1
Date of experience: Dec 25, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More