airwallet.net

4
4 Based on 24 reviews

Airwallet is a completely administration free payment system for shared laundries, currently operating in 18 countries around the world. Airwallet allows users to pay with their mobile phones, laundry owners to focus on what's important to them, and lau...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4

/
5

24 Reviews

5 Star
68%
4 Star
4%
3 Star
0%
2 Star
4%
1 Star
24%

All Reviews

Filter Reviews

Review Time

Adriana Elena
Extremely disappointed with my experience using Airwallet. On multiple occasions, the money was with

Extremely disappointed with my experience using Airwallet. On multiple occasions, the money was withdrawn from my card, but the payment was not processed and I couldn’t use the service.
It is very frustrating and unacceptable to see money being taken while the transaction simply “doesn’t go through.” A payment app should be reliable and secure, not a source of stress and uncertainty.

1
Date of experience: Feb 13, 2026
sunnysun95
Disappointing Customer Support Encounter

The customer support was disappointing, as they couldn't even provide the names of those responsible for maintaining the washers and dryers. It feels like they prioritize profit over community, moving funds overseas and avoiding taxes. What kind of company operates like this in America today? They seem more focused on converting our money, which only harms our economy. I strongly advise against using their services; instead, support local laundromats that offer coin-operated machines. This establishment requires a cell phone and charges $10 regardless of whether you complete your tasks. Truly disappointing.

1
Date of experience: Jan 11, 2026
Extremely Poor Customer Service

The customer service is extremely poor, as they couldn't even provide the names of those maintaining the washers and dryers. It feels like they take our money and transfer it overseas, avoiding taxes. What type of company is allowed to operate like this in America? They seem more focused on converting our money, which harms our economy. I recommend avoiding their services and supporting local laundromats instead. This place requires a cell phone and charges $10 even if you don't complete your tasks. Truly disappointing.

1
Date of experience: Jan 11, 2026
Nathan Harris
Appreciative Partner Experience

As a partner with the service, we genuinely value the assistance from the support team and developers in addressing any challenges during Laundry Room Implementations. Our technicians, including myself and our Service Manager, are grateful for the real-time help we receive.

5
Date of experience: Nov 07, 2025
1PichonGamer189
Displeased with the Washing Machines

The machines have an unpleasant odor and often have issues!

1
Date of experience: Oct 08, 2025
Conor Lewis
Impressive Customer Support

The customer support is impressive and provided me with the necessary information within minutes, even on a Sunday.

5
Date of experience: Aug 24, 2025
Charlyne K.
Quick Setup for New Machines

We added two new machines with the service, and I had a few questions regarding activation. It took just two minutes via chat to get help and resolve my issue. So easy! Many thanks!

5
Date of experience: Jul 17, 2025
Hubert
Outstanding Support

The support is outstanding. They responded quickly and resolved my issue in minutes. Excellent customer support without any automated responses.

5
Date of experience: Jul 17, 2025
pierreempire
Swift and Accurate Resolution

Very swift and accurate in resolving my issue.

5
Date of experience: Jun 27, 2025
Simon Foster
Excellent Customer Service Late at Night

Excellent customer service provided promptly in the middle of the night.

5
Date of experience: Apr 07, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Airwallet is a completely administration free payment system for shared laundries, currently operating in 18 countries around the world.

    Airwallet allows users to pay with their mobile phones, laundry owners to focus on what's important to them, and laundry distributors to generate recurring revenue from Airwallet.

    Airwallet is for everyone - users can pay with whatever payment card they have, no matter what country they live in.

    Laundry distributors can generate a profit from the payment systems, build a stronger relationship with their customers - and of course, get superior support from Airwallet.See more

  • email contact@airwallet.net
  • call +4578709999
  • language https://airwallet.net

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More