Review Time
Extremely disappointed with my experience using Airwallet. On multiple occasions, the money was withdrawn from my card, but the payment was not processed and I couldn’t use the service.
It is very frustrating and unacceptable to see money being taken while the transaction simply “doesn’t go through.” A payment app should be reliable and secure, not a source of stress and uncertainty.
The customer support was disappointing, as they couldn't even provide the names of those responsible for maintaining the washers and dryers. It feels like they prioritize profit over community, moving funds overseas and avoiding taxes. What kind of company operates like this in America today? They seem more focused on converting our money, which only harms our economy. I strongly advise against using their services; instead, support local laundromats that offer coin-operated machines. This establishment requires a cell phone and charges $10 regardless of whether you complete your tasks. Truly disappointing.
The customer service is extremely poor, as they couldn't even provide the names of those maintaining the washers and dryers. It feels like they take our money and transfer it overseas, avoiding taxes. What type of company is allowed to operate like this in America? They seem more focused on converting our money, which harms our economy. I recommend avoiding their services and supporting local laundromats instead. This place requires a cell phone and charges $10 even if you don't complete your tasks. Truly disappointing.
As a partner with the service, we genuinely value the assistance from the support team and developers in addressing any challenges during Laundry Room Implementations. Our technicians, including myself and our Service Manager, are grateful for the real-time help we receive.
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Airwallet is a completely administration free payment system for shared laundries, currently operating in 18 countries around the world.
Airwallet allows users to pay with their mobile phones, laundry owners to focus on what's important to them, and laundry distributors to generate recurring revenue from Airwallet.
Airwallet is for everyone - users can pay with whatever payment card they have, no matter what country they live in.
Laundry distributors can generate a profit from the payment systems, build a stronger relationship with their customers - and of course, get superior support from Airwallet.See more
