Mac Phone Trans, an app meant to transfer your music between Iphones did not work. Buggy from the start. First they tried to lay off the problem to a software partner. When I said they're responsible for quality assurance, they tried a new tactic. They said they required detailed logs before issuing a refund. Basically, they either wanted my help to debug their program or a justification to withhold my money. When I refused, they tried to interest me in their other products. At that point, I knew the support staff's job is keep your money -- not customer service. Forget their so-called 30-Day money back guarantee. Lastly, take their claim "Recommended & Trusted by The World" with extreme skepticism. If in doubt, click on the 1 star Aiseesoft reviews and draw your conclusions.
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Aiseesoft designs and creates the best video software, PDF tools, and iOS transfer/manager/recovery software for Windows and Mac users to live & work smarter and save time.