Review Time
Mac Phone Trans, an app meant to transfer your music between Iphones did not work. Buggy from the start. First they tried to lay off the problem to a software partner. When I said they're responsible for quality assurance, they tried a new tactic. They said they required detailed logs before issuing a refund. Basically, they either wanted my help to debug their program or a justification to withhold my money. When I refused, they tried to interest me in their other products. At that point, I knew the support staff's job is keep your money -- not customer service. Forget their so-called 30-Day money back guarantee. Lastly, take their claim "Recommended & Trusted by The World" with extreme skepticism. If in doubt, click on the 1 star Aiseesoft reviews and draw your conclusions.
this software is useless, dont waste your money and time. I have video files that I recovered from a quick format and this couldnt fix a single one of them. I tried on a couple older videos that would show artifacts or had sound issues. Used a perfect copy of the same damn video and this worthless crap program couldnt even fix that. Hot Garbage is more useful
this software is useless, dont waste your money and time. I have video files that I recovered from a quick format and this couldnt fix a single one of them. I tried on a couple older videos that would show artifacts or had sound issues. Used a perfect copy of the same damn video and this worthless crap program couldnt even fix that. Hot Garbage is more useful
Checked Apple support before paying for one of their apps. The iPad reset and backup features I was looking for are available through free Apple software. They wanted me to pay $60 subscription to access the same functionality.It makes me think they are selling fancy UI to people who don't realize the services are included with their OS. Do research into other options before paying them.
I paid for Aiseesoft Android Unlocker when my Google Pixel stopped accepting the PIN. Advice from forums was that factory reset was the only option so I tried this program. Literally all it did was guide me through the steps to do a factory reset, which I already knew how to do! So it kind of worked but was a complete waste of money so I have asked for a refund. Based on other reviews it seems I'm unlikely to get it but we'll see. Edit: refund request rejected, as expected
I have been using Aiseesoft total video converter ultimate for several years. The software has done wonders in converting various formats to MP4 which I can easily play on my various devices. I recently needed the login reset as I had changed major components on my PC. Aiseesoft responded within 24 hours over the Christmas holidays and reset my login. Everything now again functions smoothly. Excellent service and very useful and stable software.
I have been a happy user of Aiseesoft Mac Screen Recorder for over 6 years. Great software, easy to use, user friendly interface. Just as important as software performance is customer service - I asked for customer service help twice: once when I moved to my new Mac and recently when I had a question regarding making copy of the video chat. In both cases my issues were resolved within 1 day, thanks! I recommend Aiseesoft Mac Screen Recorder 100% without any hesitation. Thanks!
I’ve been buying Aiseesoft products for many years and always get quick support from them. My most recent purchase was Aiseesoft Video Converter Ultimate for MacOS, which initially didn’t support the M4 chip as advertised, but the tech team quickly fixed it with a new version. The software works exactly as promised, and if I could give the support team 10 stars, I absolutely would.
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Aiseesoft designs and creates the best video software, PDF tools, and iOS transfer/manager/recovery software for Windows and Mac users to live & work smarter and save time.
