I bought a yearly plan only after asking support directly if dubbing limits could change. They clearly told me the plan would stay unlimited, so I paid for a full year.Later, without any warning or my consent, my account suddenly showed a 120‑minute monthly limit and dubbing started using credits. When I complained, support just said it’s a new policy for all users and they can’t make exceptions.They changed a core feature of a prepaid yearly plan after purchase, despite earlier written confirmation from support that it would stay unlimited.Clearly anti-consumer company. Edit: Now it’s even worse. My videos were translated incorrectly (about 20 seconds of silence at a random moment), and they don’t want to refund the credits, so I lost even more money because of their fault.
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