I had a valid ticket and arrived on time, but my boarding was unexpectedly cancelled without a clear or legitimate explanation. Despite this, the company kept my money, effectively taking my ticket, and completely refused to provide any refund or compensation. To make matters worse, the attitude of the staff was appalling. They were rude, dismissive, and showed no interest in resolving the issue. I felt completely disrespected, as if the rights of passengers meant nothing to this service. After submitting a formal complaint, I received nothing but generic responses with no real investigation or accountability. This is not how a professional airline should operate. I strongly advise anyone considering this airline to think twice, as you could lose your money and receive no support whatsoever. I will never travel with this company again and would not recommend it to anyone.
Claim your business profile now and gain access to all features and respond to customer reviews.
