Good afternoon. I have been trying to submit my claim for damaged baggage for three days without success. I’ve attempted to switch browsers, clear cookies, and even downloaded the app, but nothing works. The only platform that responds quickly is social media, yet the representatives there were unable to assist me. My experience with the service has been extremely disappointing! My flight faced multiple delays and cancellations, totaling over a day, which led to lost hotel reservations, a taxi, and a transfer to another airline. To top it off, my luggage was damaged, and now I can’t even submit my claim! Absolutely terrible service!
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