Terrible support experience!! I reached out about a mistakenly returned parcel, but they never replied to my numerous emails or calls. Today, I received a notification about a refund being processed without any acknowledgment of my earlier messages. It's shocking! I've never been this let down by a company and their inadequate customer support. If it were possible to give less than 1 star, I certainly would. I can't even repurchase the item since it's sold out.
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