Review Time
At a difficult time after the death of my father I received clear concise support and help in dealing with insurance issues. The agent I spoke with, Razza, was extremely helpful kind and empathetic, explaining things in a clear way and explaining all the options available. He was willing to spend as much time on the call as I needed. A thoroughly positive experience.
Had very comprehensive and constructive review of property insurance requirements resulting in a policy that completely meets or in some cases exceeds my needs and at a significant reduction in cost compared to last years! Kendall's customer service was exemplary and I'm so glad that Gallagher are managing my property insurance needs
We have had a very positive experience in obtaining a quote from Gallagher's. The adviser, Louise, was well-informed and courteous. She took time and trouble to ensure that we understood the T&Cs of the policy that we would receive a quote for, and obtained an accurate price for us very quickly. Great service! Thank you.
I was referred to Gallagher's by LV to set up insurance for my mum's house which was now empty. From the first point of contact through to the last engagement with Debbie to cancel the policy the service has been first class. The empathy shown was genuine and the level of guidance and support was excellent. At a time that can be overwhelming this company puts people first and their staff are the highest calibre. I would recommend this company to anyone looking for great service and products and people who care about you as a customer.
My point of contact was very proactive in providing me with all the correct information I required prior to me reviewing all the documents. He was patient enough to walk me through things that required more attention which was good.
Thanks for taking the time to explain things in finer detail.
I was contacted by a Client Manager regarding the renewal of our insurance policy. Her approach was both friendly and professional. She provided a clear explanation of the new policy, detailed the next steps, and quickly followed up with supporting materials. The entire process was seamless, allowing me to replace my existing policy without any complications or delays. I highly recommend her as an effective Client Manager and representative for the company.
The representative was outstanding. She worked diligently to assist us in finding contents insurance after our previous insurers terminated our policy upon learning we were starting some building work. She was meticulous, responded quickly to the documents we submitted, and ultimately secured us a better deal with another provider. We would highly recommend the team.
The exceptional support I received from my advisor made my experience with the company truly remarkable! They were prompt, professional, caring, and friendly. Navigating the process of choosing and signing up for healthcare insurance can be stressful, but my advisor made it easy and seamless. They handled everything and provided excellent recommendations in just one phone call! I would definitely recommend the company and my advisor to friends, family, or anyone in need of this service. Thank you for the great experience!
I arranged house insurance through the company for a property that will be vacant after purchase and undergo renovations. They found an excellent policy that suits my needs, the premiums were very competitive, and the customer support was outstanding. I plan to use this service as much as possible in the future, as I believe their handling of claims will be top-notch.
I have been using this insurance service for landlord's home building insurance on a rented property for over 10 years. However, the recent renewal quote I received (in December 2025) was over 24% higher than last year's premium. After looking at other competitor websites for a better rate, I reached out to the service and spoke to an agent to explore a more competitive quote. In summary, the agent took the time to review my situation and offered a reduced and more acceptable quote without compromising any of the essential insurance requirements. Overall, it was a positive experience that allowed me to continue with their services for the upcoming insurance term.
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Arthur J. Gallagher & Co.
