Review Time
They work fine for basic transactions, but they’re often slow and crashes at peak hours. The interface could be more user friendly especially when navigating between accounts. Overall it does get the job done, but there’s definitely room for improvement.
Today I was sending my grandson money and somehow I sent it to the wrong account I panicked that was $35 I could not afford to lose I contacted step told them what I had done and she stated we are not allowed to reverse transactions as with any bank but in this case we can do a courtesy reverse one time she put the money back on my card which I'm not mistaken that's the first time anything like that's ever happened. But the young lady put the money back on my card thank God I don't have $35 to throw away thank you Step....
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Step is a financial technology company based in Palo Alto, California. Step's mission is to improve the financial literacy of the next generation by giving Gen Z the tools to start making smart money decisions early on. Step was founded in 2018 by financial industry veterans CJ MacDonald and Alexey Kalinichenko. Step offers a Visa Card with no monthly fees or minimums that helps teens build a positive credit history while teaching them how to save and spend smarter. Parents can manage their teen's Step Account, all while having peace of mind that their kids' accounts are secure and protected against fraud. In the Step App, teens can set savings goals, track their spending and budget for big purchases.See more
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