I had an incredibly frustrating experience traveling from one city to another. The staff were exceptionally rude and lacked basic customer service skills. They charged me an outrageous amount for just 1 kg of excess baggage, totaling a staggering fee that exceeded the ticket price. The representatives were unhelpful and rushed me without allowing time to resolve the issue. It felt like they were only interested in taking as much money as possible. I would strongly advise against using this airline!
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