Very disappointing experience.I signed up for what was presented as a free trial, which already required entering credit card details — a questionable practice in itself. I never used the service and received absolutely no value from it.Despite this, I was charged once the subscription activated. When I contacted support immediately to request a refund, it was refused on the grounds that a reminder email had been sent. The problem is that they send around 10 emails per day, making it very easy for such reminders to be missed.Refusing a refund in this situation feels dishonest and clearly intentional. After reading other reviews here, it’s obvious I’m not the only one who has experienced this. The pattern is always the same: charge users who didn’t intend to subscribe, then hide behind “policy” to deny refunds.I work in marketing, and I can confidently say this is not how you build trust or a sustainable business. I would strongly advise others to be extremely careful before entering their card details.
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