I signed up for the trial and canceled the next day. They charged me anyway.I then requested a refund, which they initially denied, claiming they do not allow refunds. After I told them I would dispute the charge, they suddenly agreed to refund it, saying the case was escalated to the highest priority and that finance would approve it ASAP.This was in November. A month later, the refund still hasn’t been processed. I received an email saying it would be handled “soon.” It feels like they are intentionally running out the dispute window so the charge can’t be contested.This company is a total joke. They either can’t get their finance department to press a refund button, or they need $34 that badly. Stay far away. This company will be gone once their funding runs out and the AI SaaS hype dips. you can build the same thing they offer yourself with most ai agentsBTW I canceled because the software was overbuilt and impractical. Given how dodgy they’ve been with the refund, I definitely wouldn’t want my activity data stored with them. Beware.
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