I really wanted to give this company 5 stars, but I ran into an issue. I ordered a pair of shoes that were advertised at 50% off. Nowhere in the product description or during checkout did it say the item was final sale. When the shoes arrived, they didn’t fit properly, so I emailed customer service asking for a return label (since none was included).Their response: no returns, final sale.I replied explaining that I never would have purchased them if I had known they were non-returnable. They then sent me a paragraph from their website stating that items at 50% off are final sale — but again, this was not listed on the product page or order confirmation.If they had clearly stated “final sale” up front, this whole situation could have been avoided. Transparency matters.
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A.K. Rikk's is your luxury online retailer for men's and women's clothing, shoes and accessories. Shop 100s of designer brands. We’re tastemakers, connoisseurs of culture and ultimately, fools for fashion. We’re driven to bring luxury anew to our guests each day.
