I ordered my mini king bed in June, with delivery scheduled for 10/27. I confirmed multiple times with the delivery service, and everything seemed set. However, on the morning of delivery, I disposed of my old mattress only to be informed 30 minutes before the appointment that my product was damaged. The representative showed no concern. I contacted customer service, but they did not take steps to address the issue. They seem indifferent to customer satisfaction, their prices are high, and my family experienced a terrible situation.
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