I returned a sofa a month ago, still in its original packaging and unused, but I'm still waiting for my refund. Despite several follow-ups, there has been no resolution. The return process was slow, and communication has been frustrating. I've provided all necessary proof of return, yet I either receive no updates or generic responses. It's unacceptable to wait this long for a refund for an item returned in perfect condition. I expected better customer service from a company with a strong online reputation. I won't order from them again unless this issue is resolved soon.
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Albany Park is designed to be lived in, loved on, used often and enjoyed. Our comfortable curated collections and beautiful yet durable fabrics ensure quality beyond compare. Because when it comes to cozy, you should never compromise.
Be comfortable. Be beautiful. Be at home.
We offer high quality materials, fast & free delivery and exceptional customer service.See more
